Alerts & Notifications
Keep abreast of all activities happening in the field from your Inbox.
freshOps Alerts and Notifications enable you to keep your finger on the pulse of your field activities at all times. Be notified of all the important things that can affect your business operations and service delivery. Don’t just cross your fingers and hope the cleaning fairies do their job. Know the second they don’t.
Employee safety and security is your biggest responsibility. freshOps helps your Duty of Care to your employees, by notifying you if things aren’t going to plan.
View the Job in Question quickly by clicking View in freshOps or from Mobile Email, quickly Call Employee to check everything is okay and get an instant update.
Get Proactive and not Reactive. You’ll sleep better knowing what is happening across the day.
Late Shift Notifications
Late Shift Notifications keep you ahead of the game by alerting you if your team are running late to a scheduled job.
Over- Run Notifications
Get notified if your team have spent too much time on site
Incomplete Task Notifications
Be notified if your team fail to complete any specific tasks onsite
Daily & Weekly Digests
Daily & Weekly Digests straight to your Inbox with Overview of the Day’s or Week’s activities and performance
Great for adding your Full Scope of Works or Simply adding Information to help your team
Requires no verification from your team at all. Use these to enter your full scope of works.
Add Standard Scope Items
Your team can just refer to them, so they constantly have access to everything that is required of them onsite.
Add Tasks that Provide Information Only
Listed Tasks are also great for adding items that aren’t particularly tasks, but information that you can upload a PDF or Link to a Video on. If you have a complicated Security System, just use a listed task and call it Security Procedure, upload the Full Instructions and/or link to a video discussing the security onsite and your away.
Mark Verified Tasks
Let you team mark them off complete, just like a Checklist, just digital and live.
Mark Verified Tasks
Checklists that come alive. Forget Paper Checklists, Provide the Scope of Works to your field digitally, and have them mark them off each time they are completed.
No more collecting Checklists from Cleaners Rooms, or off the back of the bathroom door once a month. Know within seconds of your team completing their shift if any tasks were not completed.
Date & Time Records of Task Completion
No more guessing when tasks have been completed, see exactly the date a time a specific task was completed.
Photo Verified Tasks
Support your Team and allow them to support their themselves by uploading photo verification of completed tasks.
Photo Verification of Tasks
Set particular tasks to require Photo verification, and end he says she says arguments.
Provide Proof a Task was complete
Photo Verification will ensure your team can rest in the knowledge that they’ve been able to capture a task as complete between cleaning it and the customer attending site. Great for Public facing sites, where anything can happen between midnight and 9am in the morning.
Monitor the Standard of Task Completion
With photo verification, you can ensure the team complete work to the standard that is required. Have photographic history about the state of a Bathroom, Kitchen or whether the Microwave has in fact been cleaned.
freshOps Tag Verification
Verify that a team member has been in a building, room or location or cleaned/serviced a specific piece of equipment.
freshOps Tag Verified Tasks
Verify a team member has been into a specific location by placing a freshOps Tag in a specific location for them to Scan to verify task completion
Add Tasks that need a Proof of Location
This type of Verification can definitively prove a team member has been into multiple areas across a facility, by placing a freshOps Tag at each location they are required to verify. These could also be called waypoints.
Scanned freshOps Tag prove Location
Need your team to check if a Training Room has been used, verify that they actually checked the area. Or need to know that the Coffee Machine was dismantled and parts cleaned, place a Tag inside the machine for scanning once all parts are removed. All scans provide a Date and Timestamp for reporting purposes.