Great service is NOT from good luck

When running an AU/NZ based cleaning company, then chances are things are starting to settle down again after the summer period. This is a great time to take stock of any customer service challenges you faced over the last couple … Read More

Smartphone ownership growth will kill the freshOps Employee Portal?

We’ve noticed less and less users being worried about their staff having smartphones over recent years. Yump, a digital agency in Melbourne and Sydney has summed up the increase in smartphone adoption very well. Since 2013, ownership has increased from 11.1million … Read More

ISSA Cleaning & Hygiene Expo Melbourne 2017

ISSA Cleaning & Hygiene Expo Australia 2017 will take place 9 and 10 May 2017, in Melbourne, Victoria as the only dedicated event for the cleaning and hygiene industry in Australia.   The freshOps Team will be joining more than … Read More

Software for better Workforce Management

Digital Record Keeping essential to scale your team Half a decade ago workforce information and details like client profiles, work schedule, job descriptions and other important data for business use were archived through hard copies and a lot of paperwork. … Read More

NEW – Cleaning Task Verification

We kind of snuck a new feature under the Xmas Tree. In December, with next to no fanfare, we released Cleaning Task Verification. Our latest feature aimed at helping you ensure that cleaning tasks are actually completed in the field. Like … Read More

NEW – freshOps Alerts and Notifications

Late On-Site and Job Over-run Alerts with Daily and Weekly Digests We know how much you like the sound of that! Following our philosophy of keeping things simple, freshOps Notifications keep you on top of any Late Staff situations or … Read More

Improve your cleaning business by listening

We speak to really busy cleaning business owners every day, that really need to get back time in their busy weeks to learn how to run their businesses better. Tony Malyk talks about it in his Linkedin Post namely, Does Your … Read More

3 Things successful Cleaning Businesses do well with Mobile Technology

Service based businesses like cleaning companies have always struggled with their field management. When I speak to most cleaning companies, there biggest pain point is employees. Up to recently, managing teams in the field was spreadsheets, tick lists, forms and communication … Read More

Improve your business with audiobooks

How to improve your business with audiobooks

I was on a online support session with a user the other day. We got talking about some of the struggles she had in her business and I mentioned a book I had read.   I asked her: “Have you read “Start with … Read More

freshOps becomes a BSCAA Qld Business Partner

freshOps is a BSCAA Qld Business Partner We meet the BSCAA Executive Director Craig Pollard at the Ausclean Exhibition at the Gold Coast last year. Craig raised his concerns and plans on helping Cleaning Companies become more compliant with their Human Resource requirements like … Read More